Order Processing

All orders are processed within 1–2 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Areas

We currently deliver to customers across all states in Nigeria.

Estimated Delivery Time

Lagos

• 1–3 business days

Outside Lagos

• 2–7 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, public holidays, or courier delays.

Shipping Fees

Shipping fees are calculated based on your delivery location and will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you may receive delivery updates where available. If you have any questions about your order, please contact our customer support team.

Delivery Attempts

Please ensure that the delivery address and phone number provided are accurate.

If a delivery cannot be completed because of an incorrect address or if the recipient is unavailable, additional delivery charges may apply for a second delivery attempt.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order.

When contacting us, please include:

• Your order number
• Clear photos of the item received
• A brief description of the issue

We will review your request and work with you to resolve it as quickly as possible.

Delays Beyond Our Control

Although we strive to deliver all orders on time, delivery may occasionally be delayed due to circumstances beyond our control, including:

• Extreme weather conditions
• Public holidays
• Courier service disruptions
• High order volumes

We appreciate your patience and understanding should any delays occur.

Need Help?

If you have any questions regarding shipping or your order, please contact us:

Amazing Weight Loss Centre & Spa

📞 +234 806 603 0844

📞 +234 806 605 3607

📧 support@amazingweightandspa.com

🌐 www.amazingweightandspa.com